BRAINWRINKLE COUNSELING
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FAQ

9/26/2023

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Where are you located?

​All services are conducted virtually by TeleHealth via a HIPAA secure platform.  I am licensed in the state of Colorado which means I can meet with anyone that resides in the state of Colorado.

Do you provide a free consult and what can I expect? ​

I provide a free 10-15 minute phone call that includes what services you are requesting, answering brief questions, and setting up the first appointment.  We will work together to create a plan that works for you. 

Do you take insurance? ​

I accept the following insurances: 
  • Aetna
  • Anthem Blue Cross Blue Shield
  • Bright Health Plan
  • Centivo
  • Cigna
  • Foster Source
  • Justice Reskill Benefit Network
  • Lucent Health - Summit County Government Plan
  • Medicare
  • Medicare Supplemental Plan
  • Medicare Advantage plans with Aetna, Blue Cross/Blue Shield, Humana, United Healthcare)
  • United Healthcare
  • TriWest. 
​***I encourage all potential clients to confirm their plans and in-network benefits with their insurance provider as each plan has different coverage before we start therapy.

Do you do self-pay/out-of-pocket? 
​

Self-pay option is great for those that do not have mental health coverage under their insurance plans, desire more privacy, and/or their co-pay or insurance rate is similar to out of pocket fees.  My session fee is $100.  In some cases, insurances will reimburse out-of-pocket expenses for mental health services.  Upon request, I am happy to provide you with receipts of service and/or a “Superbill” to submit to your insurance company for potential reimbursement, which will require a mental health diagnosis.  I can not guarantee reimbursement as it is based on your insurance company and individual insurance plan.

What can I expect in the first session?

Overall, the first session is really about getting to know you and what you would like to get out of therapy.  I will review initial paperwork with you, establish guidelines and norms for therapy sessions, and conduct an initial intake to help me get to know you, what you would like to change, and how we hope to reach your goals.

What can I expect from on-going sessions?   ​

On-going sessions will be 50-55 minutes long.  In the session, we typically review how things have gone in-between sessions, review and learn skills to reach treatment goals, and encouragement of things doing well.  Each person is different and we work together to see what works best for you.

How often do I need to come to therapy?  
​

Treatment recommendations are based on the individual, circumstances, and treatment goals.  I usually encourage clients to begin by meeting on a weekly basis for 3 sessions to gain momentum, and then we re-evaluate to see what works best for you and treatment goals. ​

Do you offer scholarships/sliding scale?  ​

Please inquire if payment is a barrier to consistent counseling and will problem solve what options I have available or other options for counseling that are best suited.

Do you take Medicaid? ​

I do not take Medicaid at this time.  If you are struggling with finding therapists that do, please contact me and I can give you some referrals. ​

Do you have any other resources available?

Read more on this page for other educational content for tips on how to problem solve on your own. Remember ​If you are experiencing a mental health crisis, call 1-844-493-8255 (Colorado Crisis Line)
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    Kerri is passionate about helping people identify areas of growth and finding practical ways to make changes that last a lifetime. KERRI FRANTZ, LCSW, loves to help others and make lasting change in her client's lives. Read for more resources from Kerri.

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